Your Voice Matters

We are excited to share the findings from our recent customer satisfaction survey. This initiative was not merely a formality; it was an opportunity to engage with talent, understand their experiences, and identify areas for growth.

The survey was distributed to a diverse group of talent (GTM, Corporate Tech, Product, and Design) that allowed us to gauge satisfaction across various functions. Key metrics included overall satisfaction, service quality, and areas for improvement:

Key Insights

Overall Satisfaction: 85% rated their experience as Very Satisfied.

Service Quality: 90% rated it as Excellent, reflecting our commitment to top-tier service.

Exceeding Expectations: 80% felt we surpassed their expectations.

Satisfaction Levels by Service

Talent Intelligence Solutions: 85% Very Satisfied/Satisfied. Transparency, speed, and communication are highly rated.

Tailored Consulting Services: 80% highly satisfied.. Personalized support appreciated.

Job Search Assistance: 70% Very Satisfied/Satisfied. Room for improvement in candidate options and post-hiring support.

Common Themes in Customer Feedback

• Positive Communication: Clear communication and process transparency were highly appreciated.

• High-Quality Services: Talent praised our structured Talent Intelligence Solutions and personalized consulting.

• Improvement Areas: Suggestions included better post-hiring support for smoother candidate transitions.

• Expectation Management: While many felt we met or exceeded expectations, a few noted occasional misalignment.

• Interest in New Services: Clients showed interest in offerings like interview kits and tailored onboarding programs.

This feedback inspires us to improve and innovate. Thank you for being part of Meyrahkee's journey—we value your insights and are committed to turning them into action!